Frequently Asked Questions

Our standard delivery timing for lunch is from 10 am to 1 pm and dinner, it would be from 4 pm to 7 pm.

We do deliver every day including Christmas and New Year’s Day. For Chinese New Year, a surcharge for the deliveries will be imposed.

Yes, we do delivery every day unless you request for no meal deliveries during weekends.

Yes, we do provide delivery during the Chinese New Year. There will be a surcharge if you will need the services during Chinese New Year Eve, 1st day, and 2nd day of Chinese New Year.

We will be providing biodegradable containers together with a total of 2 thermal flasks to store the soup and the drink. These will all be delivered in our thermal bag.

Yes, our thermal bag is used to keep your meal warm, and both need to be returned to us daily.

For activation of services, you will just need to us a call at 63601000, one day in advance before 3 PM.

You can make the booking for the trial meal 1 day in advance before 3 pm so we will be able to deliver the meal for the next day's lunch.

Sure! Let us know one day (before 3 PM) in advance and we will postpone the following day’s meal(s) and arrange the delivery accordingly.

You can set the date you’d like to start the meal delivery on the Booking Page. If you have a change of mind later on, you can change the date by contacting and informing us the latest by 1 day in advance before 3 PM prior to the date you chose.

If you are interested, we do offer a weekday-only package! However, if you would like to get more meals by getting our main package(s), you can certainly do so too. Simply let our customer service team know that you would like to only have deliveries on weekdays and we will make the arrangement for you.

All meals served by ReLacto are recovery meals, as we planned them with our in-house dietitian to incorporate food ingredients with healing nutrients (e.g.: Iron, Vitamin C, Vitamin B Complex and Vitamin A), which help promote wound healing, help the body develop red blood cells, and support a good immune system. Our meals are also high in protein, which is the foundation of supporting wound recovery. Hence, on top of postpartum mothers who are recovering from childbirth, our recovery meals are also suitable for adults who are recovering from common surgeries, provided that they get consent from their doctors.

Meanwhile, if you’re a breastfeeding mother who is looking to have our meals to support your breast milk supply, we will incorporate lactogenic ingredients like green papaya, fenugreek, and fennel in your meals.

Upon booking, you’ll have the option to choose between a “Recovery Meal” and a “Lactation Meal” in the booking form, and our Customer Service Officers will call you to confirm your meal details again once we receive your booking.

You can inform us in advance regarding which ingredients that you wish to exclude from your meals. We will make the necessary replacement and arrangement.

Yes, our food contains alcohol to provide heaty properties for the dish, however, the alcohol content is boiled before it is then mixed into the food. If you are allergic to alcohol, do let us know and we will make changes on your meal.

Yes, they are. In fact, our dishes are specially formulated to assist mothers' lactation journey.

The ingredients used are carefully selected for customers who have lactation needs and would like to have a healthy diet after confinement. After all, you deserved all ReLacto best meals after pregnancy.

All of our menus have been planned by our certified ReLacto dietitian and award-winning chef to make sure that your breastfeeding menu plan or diet chart for lactating mother is delicately thought out and crafted.

You can set the date you’d like to start the meal delivery on the Booking Page. If you have a change of mind later on, you can change the date by contacting and informing us the latest by 1 day in advance before 3 PM prior to the date you chose.

When placing your order, you may make the payment for the deposit with your card. After your first meal is delivered, you can settle the remaining balance payment via Bank Transfer/PayLah/PayNow.

1. Internet Banking

   Internet fund transfer to:

   Bank Name :

   7339 (OCBC Bank), 601 (OCBC Centre)

   Account Type :

   Current Account

   Account Name :

   Relacto Pte Ltd

   Account Number :

   601682313001

   Kindly ensure to follow the steps below during internet transfer for administrative purposes:

   1. Please Quote your ‘Reference Number / Account Holder Name’ at the payment details (as provided above)

   2. Once the transfer is completed, remember to take a screenshot of the successful transaction.

   3. And email a screenshot of the successful transaction and indicate your account number to admin@relacto.com.sg.

2. ATM

   ATM transfer to:

   Bank Name :

   7339 (OCBC Bank), 601 (OCBC Centre)

   Account Type :

   Current Account

   Account Name :

   Relacto Pte Ltd

   Account Number :

   601682313001

   Kindly ensure to follow the steps below during internet transfer for administrative purposes:

   1. Please Quote your ‘Reference Number / Account Holder Name’ at the payment details (as provided above)

   2. Once the transfer is completed, remember to take a picture of the receipt of the successful transaction.

   3. And email the picture of the receipt of the successful transaction and indicate your account number to admin@relacto.com.sg.

3. PayNow

   PayNow to:

   UEN Number: 202137897H

   Kindly ensure to follow the steps below during internet transfer for administrative purposes:

   1. Please Quote your ‘Reference Number / Account Holder Name’ at the payment details (as provided above)

   2. Once the transfer is completed, remember to take a screenshot of the successful transaction.

   3. And email a screenshot of the successful transaction and indicate your account number to admin@relacto.com.sg.

4. QR code

   

   Kindly ensure to follow the steps below during this internet transfer for our administration purposes:

   1. Please Quote your ‘Reference Number / Account Holder Name’ at the payment details (as provided above)

   2. Once the transfer is completed, remember to take a screenshot of the successful transaction.

   3. And email a screenshot of the successful transaction and indicate your account number to admin@relacto.com.sg.

You will receive an acknowledgement email when payment has been verified.

Feel free to drop us a call for any queries @ 6360 1000 .

Breastfeeding and economics share the same concept, there's a law of supply and demand. When you breastfeed more often, your body will respond by producing more breast milk as well.

SLB treats help by stimulating your let down sensation. Do keep in mind to latch or pump immediately whenever you feel the let down at any point in time. By doing so, your body will respond to the need to make more milk as there is “demand”.

The effects of these treats vary between individuals. Some mothers might experience a drastic increase in a few hours, some might take four to five days while others might experience the change after one or two weeks.

For the best result, consume 8 to 10 cookies per day with 1 or 2 muffins per day to boost breast milk.

Of course, they can! The treats are suitable for all ages and they didn’t contain any mysterious estrogens. The bakes contain energy from oats and omega-3 from flax. This makes the bakes one of the most effective foods to improve lactation.

While it is a viable option for everyone from all age groups, these tasty bakes are not suitable for pregnant ladies. However, you can enjoy these treats right after delivery!

Plus, it should be noted that while the lactation treats do provide nutritional goodness and valuable lactation support for breastfeeding mothers, it is not intended to replace professional lactation support. These lactation boosting foods are meant to be consumed in tandem with best breastfeeding practices or while under the care of lactation professionals.

While SLB products do provide nutrition that is essential for lactation, they strongly believe there is NO substitute for best breastfeeding practices. That includes feeding on demand, correct latching, skin-to-skin and a good counsel from a professional lactation consultant, La Leche League leader, or meeting with local breastfeeding support groups to get you and your baby off to the strongest start possible.

The good news is that their lactation bakes are the perfect nursing solution to your active lifestyle! The bakes are specially crafted to meet your needs by supplying a rich amount of trace minerals and essential B vitamins to your body. This will be handy as these nutrients would aid you in fending off postpartum depression, improving immunity, and beautifying hair, nails and skins.

Besides, the ground flax in their products provides important Omega-3 fatty acids which can be supplied to your newborn through your breast milk. The lactation bakes are great for you as they provide healthy extra breastfeeding calories. But that is not all, these bakes are also great for a growth spurt, stress, exhaustion, sickness, travel and even as an energy booster after a long day from work. This makes their bakes one of the best lactation meals you can get!

Preferably, as soon as possible! A lot of mommies get these treats days before their delivery so that they can enjoy them right after delivery!

Yes, you can! Your cute snacking toddler will be thankful for it. Plus, the treats promote good brain and physical growth. Don’t be surprised if those yummies vanish without a trace in your home!

There is no clear answer to this as the effects of these bakes vary according to each individual. It may take a few days before you notice a boost in supply, but it may also make you a much shorter time! These lactation bakes would help stimulate your let down sensation through various nutrients and natural goodness contained in the treats.

Yes, there are. Below is the list of things you should be mindful of when storing these lactation bakes,

For a start, eat 1 to 2 muffins, 10 to 12 cookies, or 1 to 2 brownies per day (whenever you prefer to), you can now enjoy these lactation yummies anytime you wish!